If you don’t KNOW your clients, I mean really know who your clients are, then you cannot begin to build a bigger and more successful business. In fact, that could very well be your “missing link” that is stopping you from reaching the dizzying heights of success you’ve been searching for all these years. To…
Good staff are not always easy to find BUT with a few simple keys you can unlock the hidden potential in your staff. Key One: Understanding their personality type. There are four main personality types and by understanding your individual staff members personality it will enable you to know how best to communicate with that…
So why is it so important to know your numbers? As a business owner you should know, track and measure these key components: Staff rebooking rates Salon rebooking rates Staff retailing rates Salon retailing rates Staff productivity Salon productivity Client average spend Daily targets needed Weekly targets needed Monthly targets needed and the list goes…
It never fails to amuse me to hear of stories where friends of mine have visited a Beauty Salon and left not receiving the advice, knowledge or service they were really interested in. Just last week a friend of mine when into a salon for a waxing service and she asked the question, “what is…
What makes me any different? I’m the “wear my heart on my sleeve” kind of person. My values consist of Integrity, Reliability, Passion and Giving. So why should you choose to work with me? Firstly I come into your Salon (Victorian qualified salons only) and I watch, observe and discover first hand, where your business could…
Did you know that you have the power and control over who sees your posts from your business page?XLLS Did you know that you can choose things like, what area they live in, how many children they have, what their yearly average income is, what they like to buy, what interests them the most and…
You sit there with eyes glazed over, staring at your Facebook page or web site, wondering what are you not doing, that you could be doing? MXLLS You’ve done every offer you can think of. You’ve listened to free information from every guru you can find…but still nothing seems to make a difference. Hey, lean…
There is so many shiny news things to looks at, read, download, buy, follow, subscribe to and learn on the internet today, it can be really daunting! I know, I’m just like you, I see something “new” or something I haven’t heard about before, or viewed anywhere before and I immediately think, wow, I must…
Why do you have a Facebook header? Who sees it anyway? How often do you actually click onto a Facebook page as opposed to just reading a post in your feed? Here is what I am seeing as a missed opportunity to brand your small business and stand out amid a constant flow of posts…
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